Empowering Mankato Small Business Success through Technology Solutions
When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. But what if you could keep your IT from breaking in the first place?
Help Desk Support
During business hours you can call and receive immediate Help Desk support. We have dedicated technicians waiting for your call or email, and monitor 24 hours a day and 7 days a week. We can often address issues as quickly or quicker than an internal IT department. We keep comprehensive records of prior work performed and of all your IT assets to provide efficient and accurate support.
Business continuity is at the heart of our network solutions. From a calculated set of preventative measures to a wide variety of recovery options, the likelihood of interruption becomes extremely low. We can organize and secure your data, automate network processes, and service the network with remote access. Our lines of communications are always open and we move seamlessly from working behind the scenes to making you aware of only the details that matter to you and your business.
Our services don’t end with your day-to-day support needs. Running a business means forecasting, budgeting, and planning ahead. We act as your trusted technology advisor, assisting in procuring new equipment, budgeting, and planning for changes in technology. Additionally, through collaborative capacity planning, we can help you understand the cost of growing your company from an IT perspective..